Top 10 Popular CRM Software Development Companies in Vietnam

The demand for CRM software development has increased rapidly as businesses increasingly seek to improve customer engagement and automate processes. As a result, companies are investing heavily in CRM solutions to maintain personalized communication, automate tasks, and make data-driven decisions, making CRM software development a critical focus for businesses across various industries. 

This article will explore 10 popular CRM software development companies in Vietnam, highlighting their expertise, key technologies, and experience in developing CRM software. Whether you're a small business or a large enterprise, this list will guide you in finding the right partner for your CRM needs.

Now, let’s continue with a detailed description of each company, including their outstanding CRM software development projects for you to make the right decision.

TMA Solutions

TMA Solutions is one of Vietnam's largest IT outsourcing companies, providing comprehensive CRM development services. With over 20 years of experience, TMA Solutions offers custom software development that helps businesses streamline customer interactions, improve sales pipelines, and enhance customer retention. This firm is known for its strong focus on quality, scalability, and timely project delivery.

Outstanding CRM Software Development Project:

TMA Solutions developed a CRM system for a fitness solution provider to improve customer relationships and engagement. This CRM platform integrated various customer management functions, such as tracking member activities, managing personalized offers, and automating communication. By collecting and analyzing customer data, the solution aimed to enhance customer retention, streamline fitness center operations, and provide a personalized customer experience.

SOTATEK JSC

SOTATEK JSC is known for its expertise in custom CRM development, alongside its work in ERP systems, blockchain development, and mobile app development. Established in 2015, the company is recognized for its ability to integrate advanced technologies like artificial intelligence and blockchain into CRM systems, improving customer engagement and business process automation. 

Outstanding CRM Software Development Project:

SOTATEK developed a CRM platform for the retail industry to enhance customer relationship management processes. This solution was tailored to streamline customer engagement, automate sales processes, and manage customer data effectively. The CRM system also provided advanced data analytics, helping the retail business improve its customer retention strategies and optimize marketing campaigns.  

Relia Software

Relia Software is widely recognized for delivering high-quality CRM systems that improve customer interactions and automate workflows, which has helped increase its popularity. Known for its user-centric approach, Relia Software builds custom CRM systems that align with clients' business needs, focusing on enhancing customer interaction, lead management, and sales automation. Relia is dedicated to delivering long-term value through efficient CRM platforms that improve workflow automation and data management.

How Does Relia Software Develop A CRM Software?

Relia Software develops CRM software through a structured, custom approach designed to meet the unique needs of businesses. The development process typically includes the following key steps:

• Defining Requirements: Collaborate to outline CRM goals like improving customer satisfaction and automating workflows.
• Design and Customization: Build user-friendly interfaces with advanced reporting, customizable workflows, and tailored security.
• Integration: Seamlessly integrate CRM with existing tools like accounting and email marketing platforms.
• Scalability and Mobility: Ensure CRMs are scalable and accessible on mobile for remote use.
• Maintenance and Support: Provide continuous support and updates to evolve with business needs.​

IT Consult

IT Consult specializes in CRM solutions for businesses looking to improve customer interactions and sales automation. Their CRM services include system integration, lead management, and customer data analytics. Their CRM solutions help companies streamline their customer relationship management processes and improve overall business performance.

Outstanding CRM Software Development Project:

IT Consult developed a social CRM system for the education sector for a Chinese business. This solution uses WeChat to enhance student recruitment and customer engagement, providing personalized interaction management, data collection, and analytics to improve the customer experience.

CodLUCK Technology

CodLUCK Technology is gaining attention for its expertise in developing custom CRM systems that automate sales processes, manage customer data, and facilitate effective communication between businesses and their clients. CodLUCK's expertise spans industries like retail, education, and healthcare, helping businesses enhance customer relationship management and improve operational efficiency.

Outstanding CRM Software Development Project:

CodLUCK Technology developed a custom CRM system for a leading truck manufacturer to enhance customer relationship management. The system was designed to streamline the company's sales processes, improve lead management, and provide better customer insights. By automating various aspects of customer interactions, the CRM solution helped the manufacturer increase efficiency in managing customer data, tracking sales, and improving overall customer satisfaction.

LTS Group

LTS Group is a recognized IT outsourcing company that provides custom CRM software development, particularly for omnichannel customer management. They automate communication processes and streamline CRM operations, helping businesses improve customer retention and enhance operational efficiency.

Outstanding CRM Software Development Project:

LTS Group developed a custom CRM system tailored to a client that provides omni-channel customer relationship management services. The solution integrated communication across multiple platforms such as SMS, email, social media, and hotline calls. Key features included campaign management, customer scoring, and product/service management, helping the client optimize customer engagement and improve overall service delivery.

Luvina Software

Luvina Software was established in 2004 with a strong focus on providing IT outsourcing services to the Japanese market. When it comes to CRM software development, Luvina Software offers end-to-end solutions tailored to meet specific business requirements, from custom CRM design to seamless integration with enterprise systems. The company is known for its advanced technology and strict quality management processes to deliver custom software development, application maintenance, and testing services.

Outstanding CRM Software Development Project:

In the Transforming CRM System Integration with Innovative Software Solution of Luvina Software, they transformed the existing CRM system of a client by integrating innovative software solutions. The goal of the project was to improve customer relationship management by streamlining data integration, automating sales workflows, and enhancing the overall user experience. Luvina used modern technologies to ensure the system was scalable, secure, and optimized for handling large volumes of customer data. This transformation enabled the client to achieve better customer interaction management and increased operational efficiency.

Aegona Company

Aegona Company specializes in custom software development, mobile and web app development, enterprise solutions, and CRM software development. They focus on building tailored CRM systems that streamline business operations, improve customer relationships, and enhance sales and marketing automation. This firm's agile development process ensures quick delivery while maintaining flexibility to meet specific client requirements.

Outstanding CRM Software Development Project:

Aegona developed a tailored Customer Relationship Management (CRM) system project for an agency to streamline customer interactions, manage client data efficiently, and automate workflows. The solution provided advanced features such as lead management, client communication tracking, and sales performance analysis. By integrating these tools, Aegona helped the agency improve customer engagement, optimize its sales pipeline, and enhance overall customer satisfaction, ensuring a more organized and data-driven approach to relationship management.

Elinext

Elinext, a versatile software development company with over two decades of experience, delivers a wide array of IT solutions. Elinext stands out for its flexibility and ability to deliver solutions that improve customer engagement and integrate smoothly with other enterprise systems. Their expertise spans industries such as finance, healthcare, retail, and other sectors, helping companies undergo digital transformation with innovative and scalable solutions. 

Outstanding CRM Software Development Project:

Elinext developed a comprehensive CRM system integrated into a car auction platform. The solution allows the auction service to manage customer relationships, track interactions, and optimize the car buying and selling process. Key features include real-time auction management, customer data handling, and an intuitive user interface to enhance both seller and buyer experiences. This platform effectively combines CRM functionalities with auction-specific tools, improving customer engagement and operational efficiency.

LinxHQ Pte Ltd

LinxHQ Pte LTD is a Vietnam-based software development company with strong expertise in delivering custom CRM solutions. This firm specializes in building tailored CRM systems that are customized to fit the specific needs of clients from various industries, ensuring that businesses can scale and improve customer relationships. They are recognized for their agile development approach, cost-effective solutions, and ongoing support, making them a reliable partner for businesses looking to optimize their customer management processes.

Outstanding CRM Software Development Project:

LinxHQ developed a CRM system for Parklife, integrating membership and facilities management into one platform. The project streamlined customer interactions, enhanced membership tracking, and automated facility bookings, significantly improving operational efficiency. The CRM system provided real-time data management and customer insights, helping Parklife enhance service delivery and offering a seamless experience for both the company and its members.

How To Choose The Right CRM Software Development Company?

Selecting the right CRM development partner is crucial for optimizing customer relationships and achieving long-term business growth. Here are the key factors to consider when evaluating potential partners:

• Customization Capabilities: Ensure the company can tailor the CRM to meet your industry-specific requirements and business workflows. A quality custom CRM should align with your goals and processes.
• Scalability: Look for CRM solutions that can grow with your business. A scalable system ensures smooth expansion without requiring a complete overhaul.
• Integration with Existing Systems: The CRM should seamlessly integrate with your current tools (e.g., marketing, sales, and customer support software) to streamline operations and enhance productivity.
• Security: Prioritize companies that offer robust data security features, especially if your business deals with sensitive information. Features like encryption, role-based access, and compliance with industry regulations like GDPR or HIPAA are crucial.
• Post-Launch Support: Reliable support and maintenance services are key to ensuring your CRM stays updated and functional. Make sure the company offers long-term support plans.
• User Adoption and Training: A CRM system is only effective if it's fully adopted by your team. Choose a company that offers user-friendly designs and provides training to ensure smooth onboarding and adoption.
• Experience and Industry Expertise: Select a company with a proven track record in your industry. Experience in your business niche often leads to better understanding and quicker problem-solving.

>> Read more: 

• Top 15 E-commerce Web Development Companies
• Top 10 HR Software Development Companies in Vietnam
• Top 10 Leading Enterprise App Development Companies in Vietnam
• 11 Best Travel App Development Companies in Asia
• Top 10 Ruby On Rails Development Companies Worldwide

Conclusion

As businesses continue to prioritize customer relationships and operational efficiency, choosing the right CRM partner is crucial for long-term success. This list of the top 10 popular CRM software development companies provides valuable insights into key players that can help businesses streamline processes, boost sales, and enhance customer experiences. Remember to align your choice with your specific objectives and goals before making your decision.

>>> Follow and Contact Relia Software for more information!