Privacy Policy

Effective Date: August 10, 2018
Last Updated On: July 20, 2024

Introduction

Relia Software ("we," "us," "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website reliasoftware.com and services. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Data Collection

Types of Data Collected:

  • Personal Data: Name, email address, phone number, job title, company name, and other contact details.
  • Service Data: Information collected through our services, including project details and communications.
  • Automatically Collected Data: IP addresses, browser type, operating system, and data collected via cookies and other tracking technologies.

Data Use

We use the collected data to:

  • Provide and improve our services.
  • Communicate with you, including customer support.
  • Send marketing and promotional content (with your consent).
  • Comply with legal obligations and protect our rights.

Data Sharing

We may share your data with:

  • Service Providers: To facilitate our services, including IT and payment processing.
  • Business Partners: For joint services and promotional activities.
  • Legal Authorities: As required by law or to protect our legal rights.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Criteria for retention include the nature of the data, the purposes of processing, and legal obligations.

User Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict processing.
  • Request data portability.

International Data Transfers

We may transfer your data to countries outside the European Economic Area (EEA), including the United States. We ensure these transfers comply with applicable data protection laws, including GDPR, by using appropriate safeguards such as Standard Contractual Clauses.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Changes to the Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or directly contacting you.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Relia SoftwareEmail: contact@reliasoftware.com
Address: 629 Nguyen Kiem, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam