Comprehensive Breakdown for Software Testing Outsourcing

The software development projects always extend beyond the development phase. Prior to its launch, it must pass a series of comprehensive software testing processes. QA outsourcing services is a significantly better option than creating a QA team from scratch if you lack an experienced or large in-house software testing team. In this article, we provide an in-depth guide for hiring outsourced software testing services as well as suggest the list of testing outsourcing companies for you to consider. Let’s explore now!

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What is Software Testing Outsourcing?

Software testing outsourcing refers to the process of having software testing entrusted to a third-party organization or a team of individuals who are not directly engaged in the software development process. 

Software testing ensures features satisfy criteria and provide a great user experience by assessing and fixing their functionality. Evaluation approaches integrate scientific reasoning with creative problem-solving to fix any faults or make necessary changes for effective implementation.

Testing is a critical stage of the software development life cycle. Nevertheless, it is frequently considered a non-core undertaking by the majority of organizations.

Different Types of Outsourced Software Testing Services

With a wide range of testing options, your software will be fully and accurately tested, resulting in the best version launched.

Software testing outsourcing companies stay up to date on the newest technologies, best practices, and trends in the industry. This lets them use the best testing methods for your project. They use a variety of methods, such as:

• Manual Testing: Automation testing saves time and labour, yet some software requires manual testing.

• Automation Testing: Automation is a must in software testing. This testing procedure is required for productivity.

• Test Cases: Carefully created and executed scenarios to test programme functionality and behaviour.

• API Testing: Validating the features, performance, and security of APIs to ensure their seamless integration and smooth operation.

• Compatibility Testing: Making sure that a software works well on a range of devices, platforms, operating systems, and websites

• Mobile App Testing: Ensuring quality criteria and a smooth user experience.

• Usability Testing: Evaluating the ease of use and user-friendliness of a software application.

• Localization Testing: Verifying that software works well and is culturally appropriate for diverse markets and languages.

• Security Testing: Identifying software flaws and weaknesses to protect sensitive data and prevent security breaches.

• Performance and Load Testing: Evaluating how your software will operate in real situations.

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Benefits and Challenges of Outsourced Software Testing

Benefits

Reduced Cost

It is much cheaper than employing, training, and supplying good resources to an internal new team. 

Your organization can avoid hiring full-time software testers and paying costs for training and perks like the rest of its personnel. Investing in a fully-staffed testing department is risky if software testing is not a major element of your business plan, especially since testers are paid well.  

An skilled outsourced software testing team can discover errors and problems before they cost your firm money. Furthermore, software testing requires cutting-edge tools and technology. Many tools cost a lot. You can save money by outsourcing software testing.

Test Variety

One of the biggest benefits of outsourcing software testing is that organizations may easily run many tests on your new product. The company can do these tests manually and automatically.

Efficient and Objective Assessment

Editors are necessary because writers, no matter how talented, can make mistakes. Software engineers are no exception. Coders often struggle to properly evaluate faults, errors, and bugs. Separating coding from testing with a third-party testing agency gives you an unbiased evaluation of your product.

An objective review is guaranteed by an outsourced team without development team involvement. In addition to identifying faults, outsourced software testing may provide an impartial assessment of your software product's strengths and limitations.

Faster Results

Software testing outsourcing is another benefit for results-oriented companies. Outsourced software testing teams can react, expand, and report quickly thanks to expertise, automation scripts, and a large device pool. Even varied time zones might help your business.

Make sure the testing crew is available throughout business hours and afterward in emergencies to maximize outsourcing. This is especially important when the software is almost ready for release.

Focused Operations

Software testing and quality assurance might be difficult for in-house staff. Outsourcing software testing lets your company focus on development and other important business tasks. 

Totally Confidential Code

Your in-house IT team will have more time and productivity to develop powerful software products. Your outsourced team can also meet deadlines without burdening your internal staff.

Outsourced software testing services offer complete confidentiality of code, allowing businesses to obtain unique scripts and defect-free software without sharing coding specifics. With QA Outsourcing, you won't risk Intellectual Property Rights violations.

Resource Flexibility

Third-party software testing allows for paying only for the resources needed. Your application often gets more sophisticated during development than you intended. In such circumstances, app testing requires technical skills and extra resources.

Outsourcing testing might help you stay inside budget. For instance, faster release cycles may demand rapid resource ramp-up or ramp-down. QA outsourcing lets you reduce resource deployment and pay only for what you require.

Challenges

Data Security

Customer and data security should always come first. Testing often involves sending sensitive customer and company data. Thus, you must ensure comprehensive protection from transfer to its subsequent return to you.

Your organization and consumers' security should be concerned first when picking a service provider. Only the best security will protect privacy and secrecy.

International Supplier

Testing is usually done on-site when the team is kept within the company's premises. If you use an external source, your testers can be anywhere!

It could be challenging to navigate the intricacies of data privacy regulations and software quality assurance standards while journeying across nations. As a result of working with coworkers in various time zones, there may be a lag in communication.

The benefit of choosing global expertise should not be disregarded. Your product can easily meet global standards and enter overseas markets with an international workforce that communicates well.

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When To Use Outsourced Software Testing Services?

Your Team Lacks Skills and Resources

Startups cannot expect their teams to be experts in everything. Working with professional QA testing services that bring their expertise and resources would be invaluable. Software testing outsourcing gives you access to a professional team that ensures software launches smoothly. They know all the best augmentation ideas, processes, and methods for QA.

Need To Hit A Tight Deadline

Imagine you want to release the software rapidly as testing begins. However, your internal team struggles to fulfill a tight deadline after working hard on the development phase. Your development team is fatigued and lacks rapid software testing skills and resources. You might delay the launch, but investors want the app quickly.

Hire an outsourced QA team to achieve this deadline. Their experience and efficient operations allow them to perform high-quality testing quickly, meeting even the tightest deadlines.

Need Outsider Perspective

Working on a project for weeks can make you too close to spot faults. You understand how it works and how users engage with it. A fresh set of eyes is a great benefit of software testing outsourcing. 

None of the testing team participated in development. They can identify usability and functionality shortcomings. They also consider unpredictability in user behavior to find app vulnerabilities.

A Short-Term Project

As mentioned, outsourcing QA services for software testing is cheaper than buying the necessary equipment and resources for the internal testing team. This is especially useful on short-term projects where assembling a full team of quality assurance experts wouldn't be feasible. 

6 Leading Software Testing Outsourcing Companies in 2023

QualityLogic

QualityLogic has assisted businesses in enhancing the quality of mobile and web applications, intelligent energy solutions, and imaging systems for over 35 years.

The software testing and quality assurance teams of the organisation offer flexible and cost-effective proficiency to aid in the progress of agile development programmes for its clients. 

The digital accessibility programme offered by QualityLogic is regarded by some of the most prestigious organisations as one of the foremost accessibility testing services worldwide.

Background Info:

PFLB

PFLB is a performance testing service provider. They assist businesses in identifying and resolving performance issues such as ill-performing API calls or slow database queries.

This organisation is chosen by clients for their performance testing needs across a wide range of technologies, including web and mobile applications, core banking systems, SAP, IVR, and legacy software.

They support JMeter and LoadRunner setups and provide a broad set of solutions. Furthermore, PFLB's load testing platform enables businesses to run effective and scalable performance tests.

With over 15 years of industry expertise, PFLB has built a solid reputation for offering dependable performance testing solutions around the world.

Background Info:

QAlified

QAlified is an outsourced software testing and quality assurance firm that specialises in strengthening organisations, minimising risks, and optimising efficiency in order to resolve quality issues.

For any form of software, QAlified is an impartial partner with expertise in various technologies to assess its quality.

• Application testing to identify issues that may arise during software development or system integration.

• Automation testing is implemented to increase the efficacy of the ongoing process of releasing new versions.

• Performance testing to identify bottlenecks and evaluate response times via load and stress testing.

• Usability testing is conducted by utilising heuristic analysis and tests with actual users to enhance the user experience.

• Accessibility testing prior to the release of inclusive software that individuals with disabilities can utilize.

Background Info:

DeviQA

Since 2010, DeviQA has been a market leader on a global scale in the Software Testing and Quality Assurance industry. DeviQA has provided support to customer success tales by safeguarding and protecting the brand and arduous reputation of our clients through superior testing and quality assurance services.

DeviQA provides the following: 

• Design and implementation of a testing process,

• Accountability for the project's quality, 

• Automated testing for web/mobile/API, 

• End-to-end testing, 

• Functional UI automation, 

• Automated performance testing, 

• Integration testing, 

• SDK test automation, 

• Full-cycle, performance/load, and stress testing, 

• QA consultancy and audit,

• etc.

Background Info:

Bug Hunters

Bug Hunters is a prominent software testing outsourcing company. They specialise in delivering all-encompassing testing solutions for an extensive array of industries and applications, utilising a team of exceptionally proficient and seasoned testing experts. 

They have tested over 400 web and desktop applications and over 200 native and hybrid applications.They possess a strategic position on a global scale, enabling them to provide clients with exceptional software testing services. Their international presence guarantees that you will receive top-tier expertise irrespective of your location, with offices in India, Canada, the United Kingdom, and Singapore, among others.

Bug Hunters’ comprehensive outsourced software testing services:

• Automation Testing,

• Web App Testing,

• Mobile App Testing,

• Performance Testing,

• Security Testing

• API Testing.

Background Info:

Testing4Success

Testing4Success is one of Canada's premier software testing outsourcing companies. They possess the knowledge and expertise required to ensure that your software development may be released with complete trust.

Testing4Success was founded to assist software developers in their pursuit of excellence. They provide a personalised solution that allows them to adapt to your requirements, making QA outsourcing straightforward and cost-effective. 

Testing4Success's core services:

• Mobile App Testing,

• Web Testing,

• Wearable Tech Testing,

• Smart Home Device Testing,

• Accessibility Testing,

• Performance Testing.

Background Info:

Relia Software

Relia Software is a data-driven web and mobile app development company.

Relia Software develops enterprise and startup programmes with a focus on scalability, reliability, and user experience. 

We have produced over 300 apps since 2011 for web and mobile platforms, covering more than 10 industries. This offers us a leg up in the competition and ensures that our clients receive a quality product.

Besides, Relia also provides outsourced software testing services. With Relia Software as your software testing and QA partner, you'll save maintenance costs, improve feature-to-spec correctness, and enhance service dependability, optimising operational stakeholders' user experience.

Relia Software has given advanced testing solutions to several large companies:

• Testing and QA Team of Experts: When it comes to bringing in-demand solutions and services to market, we have a team of experts that can handle any testing or quality assurance issues that may arise.

• Extensive Industry Expertise: Relia Software hires top IT expertise from diverse areas to give you industry-specific knowledge, so you may focus on creating amazing products.

Background Info:

Best Practices for Software Testing Outsourcing

Credibility Check

When it comes to software testing, you should never go with a random firm. Make sure the business or individual you're employing has a good reputation. If you need to, check their references, and look at their track record of work to see how they've handled similar projects with positive results.

You need also make sure they have the necessary experience for your unique project. Having test documentation and offering prospective clients test artifact templates are common practices for reputable testing services.

In order to choose one of many respectable teams, you can peruse the test materials, which include references, case studies, and more. Consider the following scenario: you have two potential vendors for outsourced software testing services for your upcoming fitness app. They are both highly regarded and produce remarkable results. Nevertheless, only one has tested reputable fitness apps. Choosing the most experienced provider is apparent. 

Understand Your Outsourced Software Testing Company

A software testing company with a good reputation will always have restrictions. Before hiring an outside team, consider your testing needs. Which testing tools do you prefer? Do they have manual and automation testing tools? 

You wouldn't expect a new QA testing service without the newest tools to execute a demanding job that requires all kinds of automated and manual testing. Knowing their resources and limitations will help you choose the finest outsourcing service for your new software.

Find Specialized Niches If Necessary

If you're developing an app for a specific industry, choose software testing firms with experience testing those apps. Software varies, therefore you must find the ideal company for your goals.

Risks, timescales, and technology vary by sector. Take time to choose a niche-specific software testing outsourcing company among the many alternatives. Ensure they can test applications according to industry standards and laws and understand risk considerations and timescales.

Transparency Check

Partnering with any company requires transparency and communication. You must feel secure in how businesses manage your sensitive data. If deadlines are tight, working with an open team ensures testing goes as planned, giving you peace of mind to accomplish other duties.

Set Solid KPIs

Whatever software testing company you hire, they can't give the finest service without measurable and achievable goals. Key Performance Indicators (KPIs) quantify testing efficiency and efficacy. 

Research and consult with your testing team to set industry KPIs. Some software testing KPIs include: 

• Active Defects: Number of new, open, or repaired defects awaiting retest. Set the allowable defect count based on past projects and industry for this KPI. 

• Automated Tests: Your firm should set a threshold for automated tests. Start with 20% of tests and tweak as you learn what works for you. 

• Tests Executed: This velocity KPI tracks manual and automated tests. The raw data from these testing can help you decide when to launch a new product safely and securely.

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Conclusion

Improving productivity and product quality, saving money, and building customer trust and pleasure are just a few of the clearly stated benefits of software testing, which is an essential part of product development. However, owing to constraints in resources, time, and money, many organizations currently choose software testing outsourcing to offshore teams. The aforementioned top 6 software testing outsourcing companies are excellent options to consider in the event that you need assistance from outside sources.

Don't hesitate to contact us if you have any questions! Relia Software is always ready here!

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