IT Staff Augmentation: Development Team Growth Method

Relia Software

Relia Software

Duc Toan

Relia Software


IT staff augmentation is a flexible outsourcing strategy that allows businesses to extend their internal development teams by hiring external tech professionals.

IT Staff Augmentation: Development Team Growth Method

Table of Contents

In the fast-paced and dynamic world of technology, businesses are constantly seeking innovative solutions to keep up with ever-changing market demands. To stay ahead of the competition, companies often need to expand their development teams quickly and efficiently. However, finding and hiring top-tier talent can be a daunting task, especially in a highly competitive industry. This is where IT staff augmentation comes into play, offering an agile and effective approach to scaling your development team in 2023.

What is The Staff Augmentation Model?

IT staff augmentation is a flexible software development outsourcing strategy that allows businesses to extend their internal development teams by hiring external tech professionals. This model involves working with a specialized IT staff augmentation services provider to discover and hire skilled IT workers who can smoothly integrate into current teams and contribute to ongoing initiatives.

Staff augmentation lets organizations keep existing workflows and gain knowledge without outsourcing the entire project to an external team as traditional outsourcing. The hired professionals work side by side with the internal team, sharing knowledge and insights, which enhances collaboration and knowledge transfer.

What is The Staff Augmentation Model? (Source: Internet)

When Should You Choose The Staff Augmentation Model?

  • Work Overload: Your in-house team is overwhelmed with tasks, and you lack the resources to invest in a new project. Staff augmentation allows you to quickly onboard skilled professionals to support your existing team, alleviating the workload and ensuring project success.

  • Temporary Replacement: Staff turnover in your company is increasing, or you need a temporary substitute for an employee on maternity leave, sick leave, or any other extended absence. Augmenting your team with external professionals ensures continuity in project delivery during such periods.

  • Specialized Expertise: You have a specific project that requires specialized expertise not available within your current team's skillset. Staff augmentation enables you to access professionals with the precise knowledge needed for the project's successful completion without the long-term commitment.

  • Project Implementation Support: After the project implementation phase, you may not require the specialized professional's continued involvement. Staff augmentation allows you to engage professionals for specific project stages, optimizing resource utilization.

  • In-House Technical Management: If you have a CTO or project manager in your team with strong technical expertise, staff augmentation is an ideal fit. As the management of contractor employees lies with the client, having someone with technical knowledge ensures effective control and coordination.

  • Rapid Team Expansion: When you need to expand your development team quickly, traditional hiring processes may not be efficient enough, especially when seeking senior developers or highly sought-after experts. Staff augmentation offers access to a wide talent pool of professionals, streamlining the hiring process and accelerating team expansion.

The Advantages of IT Staff Augmentation Services

Staff augmentation is becoming increasingly popular among companies due to its ability to cater to time and budget constraints effectively. If you already have a well-established development team with a project manager or tech-savvy professionals, hiring contractors through staff augmentation is more efficient than hiring a dedicated software development team with managed services from vendors.

Secured Flexibility

The flexibility offered by staff augmentation, coupled with the security of talent-sourcing vendors, makes it the perfect solution for companies facing large upcoming projects. With staff augmentation, businesses need not worry about unexpected workloads, as they can easily add professionals with the necessary skill sets at any moment. This model empowers companies to undertake projects of any size and complexity, while also allowing them to swiftly cover vacant positions when the need arises.

By leveraging staff augmentation, businesses can effectively outsource specific software development tasks to external professionals. This approach helps in focusing on core competencies while delegating specialized tasks to experts with the right development skill sets.

Less Time-Consuming Recruitment

Recruitment can be a time-consuming and challenging process, often yielding unpredictable results. Staff augmentation proves to be a beneficial solution, especially when working with vendors that maintain extensive databases of vetted specialists. These vendors can quickly match the right professionals to your specific needs, saving your business valuable time and effort.

Lower Expenses

Opting for on-demand outstaffing through staff augmentation leads to cost savings in various aspects. Since external professionals work remotely, businesses save on arranging new workspaces and providing equipment and office supplies.

Additionally, businesses do not have to bear the burden of covering employee benefits such as vacations, sick leave, health insurance, and employee taxes, as these responsibilities fall under the purview of the staffing vendors. Though hiring high-quality talent may come at a cost, staff augmentation remains more cost-effective than traditional in-house hiring.

Efficient Staff Management

Compared to project outsourcing, staff augmentation provides businesses with greater control over the workflow and the team. By managing operations directly, businesses have more authority than when team management is left to the outsourcing provider. Monitoring the development process and team efforts allows businesses to take immediate action when necessary, avoiding potential delays or issues that may arise with less direct involvement.

Focus on People, not Vendors

When considering IT outsourcing vendors, business owners often prioritize experience and expertise. However, these factors do not always guarantee the high quality of work delivered by outsourced resources. A more effective approach is to focus on targeting the specific skills needed for the project before selecting a vendor.

Staff augmentation empowers businesses to directly pick experts with the exact skill sets required, regardless of the vendor. This approach allows businesses to select multiple professionals from different firms or find a vendor that can offer all required skills at once, providing a tailored and efficient solution.

Staff augmentation is becoming increasingly popular among companies. (Source: Internet)

Considerations for Mitigating Risks in IT Staff Augmentation Services

IT staff augmentation can bring several benefits, but it also comes with potential risks that businesses should be aware of and address proactively. Here are some key considerations to mitigate risks associated with hiring via IT staff augmentation services:

Increased Management Requirements

Augmented staff may not physically work in the same office as your core development team, necessitating effective communication and workflow alignment. To minimize miscommunications and risks, managers need to establish robust in-house communication channels and implement clear task tracking and timeline management. Regular check-ins, status updates, and progress reports are essential for maintaining a cohesive and productive team.

Privacy and Data Security

When hiring an external team, it is crucial to safeguard your company's sensitive data and intellectual property. To mitigate privacy risks, ensure that Non-Disclosure Agreements (NDAs) are in place with all augmented team members and vendors. Implement strict data security protocols to protect confidential information from unauthorized access.

>> Read more:

Communication Challenges 

If you are augmenting your team with nearshore or offshore professionals, dealing with different time zones can pose communication challenges. Schedule overlapping working hours to facilitate real-time communication and collaboration.

Utilize appropriate communication tools such as Zoom for video calls, Gmail for important information, and Slack for team communication. Establish clear guidelines for tool usage to maintain efficient communication.

Coordination and Project Tools

Alongside communication, efficient coordination is essential for successful project execution. Select project management tools that everyone can access, whether in-house or remote team members. Tools like Nifty, JIRA, TeamClerk, Trello, or Asana can aid in organizing tasks, timelines, and project outlines. Make sure all team members are familiar with these tools and understand their roles and responsibilities within them.

Cultural Fit

When augmenting your team with external professionals, it is crucial to consider the cultural fit of the augmented team with your company's values and work ethics. Cultural alignment helps in fostering collaboration and smooth integration, minimizing potential conflicts and disruptions.

Skills Verification and Expertise

Before hiring augmented staff, thoroughly vet their skills and expertise. Review their past projects, portfolios, and client feedback to ensure their capabilities align with your project's requirements. Requesting test assignments or conducting technical interviews can also help in verifying their skill levels.

Contractual Agreements

Establish comprehensive contractual agreements with the IT staff augmentation provider to clarify expectations, deliverables, timelines, and payment terms. Clearly define the scope of work and any additional services required.

Quality Assurance

Implement quality assurance processes to ensure consistent project deliverables and adherence to the company's quality standards. Regular code reviews, testing, and performance evaluations are essential for maintaining a high standard of work.

By addressing these considerations and implementing appropriate measures, businesses can effectively mitigate risks associated with IT staff augmentation services, ensuring successful project execution and reaping the benefits of a flexible and skilled augmented team.

hiring remote software developer in vietnam
Considerations for Mitigating Risks in IT Staff Augmentation Services (Source: Internet)

Different Types of Staff Augmentation Model

There are several types of staff augmentation services, each catering to different business needs and project requirements. Here are the main types of staff augmentation services:

Short-Term Staff Augmentation: This type of staff augmentation is ideal for projects with specific and limited durations. It allows businesses to hire external professionals for a short period to meet temporary project demands without the need for long-term commitments.

Long-Term Staff Augmentation: Long-term staff augmentation involves hiring external professionals for an extended period, often to support ongoing projects or provide continuous services. Businesses can benefit from stable resources without the administrative overhead of permanent hiring.

Skill-Specific Staff Augmentation: In skill-specific staff augmentation, businesses hire professionals with specific technical skills or expertise that are not readily available within their internal team. This approach allows companies to access specialized talent to address unique project requirements.

Team-Based Staff Augmentation: Team-based staff augmentation involves hiring an entire team of professionals, including project managers, developers, testers, and other roles, to work on a specific project. This model provides a complete and dedicated team to handle the project from start to finish.

Project-Based Staff Augmentation: In project-based staff augmentation, external professionals are hired for a specific project or phase of a project. Once the project is completed, the augmented team members may not continue with the company, providing flexibility and cost-effectiveness for project-specific needs.

Part-Time Staff Augmentation: Part-time staff augmentation allows businesses to hire professionals for a reduced number of hours per week or month. This model is suitable for companies with intermittent or lower workloads, providing cost savings compared to full-time hiring.

Full-Time Staff Augmentation: In full-time staff augmentation, businesses hire professionals for a standard full-time work schedule. This model is suitable for ongoing projects or when businesses need dedicated resources to support their internal team.

Onshore, Offshore, and Nearshore Staff Augmentation: Staff augmentation services can be provided from onshore, offshore, or nearshore locations. Onshore staff augmentation involves hiring professionals from within the same country as the business.

Offshore staff augmentation involves hiring professionals from a different country, often with cost-saving benefits. Nearshore staff augmentation involves hiring professionals from neighboring or nearby countries, offering a balance between cost savings and proximity.

Hybrid Staff Augmentation: Hybrid staff augmentation combines onshore and offshore resources to optimize project delivery. It allows businesses to capitalize on the benefits of both local and remote talent, achieving cost-effectiveness and high-quality work.

Each type of staff augmentation service offers unique advantages and is suited to different business scenarios. Businesses can choose the most appropriate type based on their project requirements, budget constraints, and long-term goals. Whether a short-term specialized project or long-term team extension is needed, staff augmentation provides a flexible and efficient solution for expanding development teams and achieving project success.

>> Read more:

There are several types of staff augmentation services. (Source: Internet)

Differences between IT Staff Augmentation and Other Outsourcing Models

While IT staff augmentation shares similarities with other outsourcing models, it also possesses distinct characteristics:

Staff Augmentation VS. Dedicated Development Team

The dedicated development team model provides companies with a specific composition of skilled professionals tailored to their project needs. This team typically includes software engineers, UI/UX designers, QA professionals, project managers, and business analysts. Like staff augmentation, hiring a dedicated development team relieves companies from retirement contributions, taxes, HR expenses, and medical benefits.

However, the main difference lies in the level of control over the outsourced workers. In the dedicated team model, the vendor assumes primary management responsibility after defining the project scope, selecting talent, and holding kick-off calls. In contrast, staff augmentation involves direct collaboration between the client and the engineering talent, allowing for more hands-on management, similar to in-house staff.

Staff Augmentation VS. Independent Contractor

When hiring independent contractors, the management approach can be similar to both staff augmentation and dedicated team models. Hiring freelancers through a platform typically incurs commission fees, whereas direct hiring avoids these fees and reduces paperwork.

However, hiring independent contractors carries more risks, such as freelancers potentially finding better opportunities and leaving projects unfinished. The staff augmentation model minimizes such risks through stronger collaboration and a structured approach to engagement.

>> Read more: Staff Augmentation vs. Independent Contractors

Staff Augmentation VS. Managed Services

The managed services model has gained popularity and is expected to grow USD $354.8 billion by 2026. Managed services allow businesses to focus on their core operations while outsourcing IT service issues. The difference between staff augmentation, managed services, and project outsourcing lies in the level of client-side control.

In managed services, the software development supplier manages the delivery model, including processes and tools, offering a more hands-off approach for clients. In contrast, staff augmentation demands more control and direct management from the client's side, fostering collaboration and seamless integration with the augmented team.

The managed service model is well-suited for businesses requiring outsourced support for day-to-day operations, such as software updates or operating PaaS/SaaS solutions. It serves as an all-in-one solution, monitoring critical functions and providing necessary repairs.

On the other hand, staff augmentation focuses on outsourcing specific tasks and operations, offering a more specialized approach. Whereas, managed services concentrate on broader IT solutions and management.

IT Staff Augmentation Process

Step 1: Determine Your Needs

You must identify the talents needed before searching for candidates to strengthen your team. Set candidate requirements, including skills, experience, and other requirements. You must also choose how many qualified people to hire.

Step 2: Research and Evaluation

After defining the type of individuals you want, the next step is to choose a staff augmentation firm that will work on your behalf utilizing your requirements. Applicants might be assessed through interviews and any exams they must complete before joining your company.

Step 3: Onboarding New Staff

After evaluating and selecting new hires, onboarding can begin. New hires must meet coworkers and learn the company's principles and practices. Even if they are industry experts, they will need help adjusting to their new job.

Step 4: On-Going Support

To maximize cooperation, new hires should get ongoing support. Provide feedback to build a strong and growing relationship with your increased team.

How To Find A Reliable IT Staff Augmentation Company?

Choosing the right IT staff augmentation company is crucial for the success of your projects. Here are some steps to find a reliable partner:

  1. Define Your Project Requirements: Clearly outline your project requirements, including the skills and expertise you need, the project timeline, and your budget constraints.

  2. Research and Shortlist Companies: Conduct thorough research to identify IT staff augmentation providers with a proven track record, positive client reviews, and expertise in your industry.

  3. Check References: Request references from the shortlisted companies and reach out to their past clients to gather insights into their experience working with the provider.

  4. Evaluate Communication and Collaboration: Assess the provider's communication processes and tools to ensure they align with your internal workflows. Collaboration tools, time zone compatibility, and language proficiency are essential considerations.

  5. Security Measures: Inquire about the provider's data security measures and intellectual property protection policies to safeguard your confidential information.

  6. Transparency and Contracts: Ensure that the provider offers transparent pricing, contract terms, and service-level agreements (SLAs) to avoid any hidden costs or surprises.

  7. Scalability and Flexibility: Choose a partner that can accommodate your changing needs, offering both scalability and flexibility in team composition.

>> Read more: Outsourcing vs. IT Staff Augmentation

Why Choose Relia Software for IT Staff Augmentation?

Relia Software is a trusted IT solutions provider in Vietnam with a proven track record of delivering high-quality software solutions to a diverse clientele. As part of our comprehensive offerings, Relia Software offers specialized IT Staff Augmentation services designed to help businesses access top-tier talent and expand their development teams seamlessly.

With a client-centric approach, a vetted talent pool, and a focus on seamless integration, Relia Software is the trusted partner to help companies stay competitive and deliver successful projects in the ever-evolving IT landscape.

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