10 Must-try AI Tools For E-commerce To Boost Your Business

Artificial intelligence (AI) is becoming essential in e-commerce, especially in e-commerce mobile app, with about a third of commerce teams already using it and many others are testing it. From product recommendations and visual search to chatbots and fraud prevention, AI helps stores sell smarter and work faster. According to McKinsey, AI-driven personalization can boost conversion rates by up to 15% and raise average order value by 10% or more.

The use of AI tools for e-commerce continues to grow fast in the future, thanks to easy setup, affordable plans, and no coding needed. In this article, we’ve listed 10 must-try AI tools for e-commerce that help with product discovery, content, customer service, and fulfillment. Each tool includes standout features and pricing to help you choose the best fit for your store.

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ViSenze - Searching products by images

ViSenze is a visual AI platform designed to improve product discovery and boost sales through intuitive search and recommendation systems. It lets people find products by uploading a photo instead of typing in keywords. This helps shorten the conversion path and create seamless shopping for customers, especially for fashion, beauty, etc, where looks matter. ViSenze also helps add tags to products automatically, so managing the catalog takes less time.

Outstanding Features:

• Visual search: Let shoppers find products by uploading images
• Auto-tagging: Add smart tags to products without manual input
• Visual recommendations: Suggest similar-looking items instantly

Clerk.io - Intelligent recommendation & search

Clerk.io specializes in AI-powered personalization for e-commerce stores. Its engine analyzes customer behavior in real time to deliver the right products to the right people. The search bar also gets smarter, fixing typos and showing useful results faster. Popular among Shopify and Magento users, Clerk.io can be used easily without needing coding or a data science team.

Outstanding Features:

• Real-time recommendations: Show products based on live user behavior
• Intelligent search: Fixes typos and boosts search accuracy
• Unified personalization: Combines search, recommendations, and email

Nosto - Custom content and product displays

Nosto is a full-featured personalization platform that empowers online retailers to show what shoppers see based on what they like. Using machine learning, it can show different product sliders, popups, or messages depending on each person’s clicks and page views. Stores can also conduct email marketing based on this big data in e-commerce. 

Nosto integrates smoothly with popular platforms like Shopify, WooCommerce, and BigCommerce, making it a flexible solution for businesses of all sizes. It is also easy to set up without needing extra tools.

Outstanding Features:

• Dynamic content: Changes banners, carousels, and popups per visitor
• Behavior tracking: Adjusts content based on browsing history
• Seamless integrations: Works well with major e-commerce platforms

OptiMonk AI - Boost sales with targeted popups

OptiMonk AI helps e-commerce businesses turn visitors into buyers through personalized on-site messaging and behavior-based triggers. In short, this tool helps shop owners show the right message to the right shopper at the right time.

Moreover, it can also automate A/B testing, analyze customer segments, and optimize pop-ups, side messages, and embedded campaigns. With its AI assistant, marketers can quickly get more signups, reduce cart abandonment, and turn more visits into real sales.

Outstanding Features:

• Exit-intent popups: Captures abandoning visitors with offers
• AI-powered A/B testing: Suggests high-converting messages
• On-site personalization: Custom pop-ups and embeds for each user

Synthesia - Making product videos without filming

Synthesia is a leading AI video creation tool that lets e-commerce brands produce professional-looking videos without cameras or actors. All you're gonna do is typing what you want to say, then it will turn your text into a video with a talking presenter. It is ideal for stores wanting to scale content creation and enhance engagement across social media, product pages, and email campaigns.

Outstanding Features:

• AI video creation: Generates videos from text, no filming needed
• Custom avatars: Use virtual presenters for product or brand content
• Multilingual support: Create videos in many languages easily

Tidio - Automate shopper support

Tidio is a live chat and chatbot platform built for customer support automation. Its AI assistant, Lyro, answers repetitive questions, handles order tracking, and guides shoppers 24/7, helping cut support costs for your business while improving user satisfaction. Tidio also offers email, Messenger, and Instagram integration, making it a great all-in-one solution for multichannel engagement. 

Outstanding Features:

• Live chat & chatbot: Combine human and AI support in one place
• Order tracking automation: Let shoppers check order status instantly
• Omnichannel support: Chat via website, Messenger, Instagram, and email

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Gupshup - Run campaigns across chat platforms

Gupshup is an enterprise conversational AI platform that helps stores send messages to customers through apps like WhatsApp, SMS, and Instagram more easily. It offers tools like AI Campaign Co-Pilot, chatflow builders, and intelligent automation for marketing, support, and commerce. 

You can use Gupshup to share updates, promote new products, or answer questions automatically. Retailers also use Gupshup to manage large-scale campaigns and deepen customer relationships with minimal human effort.

Outstanding Features:

• Bulk messaging: Send promotions across WhatsApp, SMS, and more
• Chatbot automation: Handle questions and actions in real time
• Campaign builder: Create interactive flows without coding

AutoDS - Automate sourcing and fulfillment

AutoDS is a powerful dropshipping automation tool tailored for online sellers. It helps dropshipping stores run on autopilot, simplifies product sourcing, auto-syncs inventory and prices, and automates order fulfillment from integrated platforms. Generally, AutoDS is ideal for streamlining operations and scaling dropshipping businesses without manual input.

Outstanding Features:

• Product sourcing: Import items from AliExpress, Amazon, and others
• Inventory sync: Auto-updates stock levels and prices
• Order automation: Sends orders to suppliers with no manual steps

ClearSale - Fraud and chargebacks detection

ClearSale helps online stores spot risky orders before they turn into chargebacks. It uses machine learning to analyze transaction data in real time and flags high-risk activity. There is also an experienced team of fraud analysts always ready to assist you whenever you need. This hybrid approach helps reduce false declines while protecting against chargebacks, making it valuable for stores that handle large transaction volumes.

Outstanding Features:

• Fraud detection: Analyzes orders to spot risky behavior
• Hybrid review system: Combines AI checks with human validation
• Chargeback protection: Helps prevent loss from fraud disputes

Shopify Magic - Auto-writing descriptions and replies

Shopify Magic is Shopify’s native AI suite that helps merchants automate store tasks and content creation. It can generate product descriptions, answer customer queries, suggest marketing copy, and even automate discounts or email responses. This tool helps store owners save time to focus on other important aspects. It's perfect for small teams looking to move faster without third-party tools.

Outstanding Features:

• AI writing: Generates product descriptions and email replies
• Built-in assistant: Works directly inside Shopify admin
• Content suggestions: Helps merchants create faster without extra tools

FAQs

1. What are AI tools in e-commerce used for?

AI tools help online stores do things faster and smarter. They can suggest products, write descriptions, chat with customers, spot fraud, and automate daily tasks like updating stock or sending emails.

2. Do I need coding skills to use these tools?

No. Most tools, such as Clerk.io, Shopify Magic, and AutoDS, are built to work without coding. You can set them up using clicks and menus, not code. However, if you want to customize your e-commerce mobile app or website for additional functions, you should find a reliable e-commerce software development partner to support you. 

3. Can I use more than one AI tool at the same time?

Yes. Many stores use a mix, like Tidio for support, ViSenze for image search, and AutoDS for fulfillment. Just make sure they work with your platform.

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Conclusion

AI tools for e-commerce aren’t just a trend. They’re changing how online stores work, grow, and serve customers every day. The right AI tool can save you time and bring real results.

There are many helpful tools out there, but each tool has a clear job. If you're just getting started, focus on tools that solve a clear, specific problem and test free plans before scaling. The key is to match the tool to your store’s actual needs, not just what’s popular. A well-chosen AI tool can make your e-commerce workflow smoother and more profitable.

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