Challenges
DocsApp needed a digital healthcare platform that could support fast doctor-patient communication at scale. Users had to start a consultation, describe their health concern, get matched with the right doctor, and continue the conversation through a simple chat-based experience.
The interface had to make consultations feel simple, while the backend needed to support patient volume, doctor matching, support workflows, and mobile access across iOS and Android.
Scope Of Work
Relia Software provides:
- UX Design
- Mobile App Development
- Web Development
- Bot Development
Solution
The platform included doctor consultation flows, chat-based support, AI-based doctor-patient matching, mobile interfaces, and web features. These functions helped DocsApp deliver remote healthcare services to a large user base across India.
Key Features
- Chat-based doctor consultation
- AI-based doctor-patient matching
- iOS and Android applications
- Web platform support
- Patient consultation history
- Medical category browsing
- Support team access
- Bot-assisted user flow
- Responsive interface
- Scalable consultation workflow
Technology Stack
- Python
- React.js
- iOS
- Android
- Bootstrap
- HTML/CSS
Results & Impact
DocsApp became a fast-growing telemedicine platform in India, serving more than 1M users and helping around 5,000 patients daily, and raised $30M in funding.
